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Business microlearning from Japan’s No1 MBA

Core

Creating Customer Value Using AI, Part 1

44 minutes (4 sections)
Technovate (Technology and Innovation)

Course Description

In today’s fast-paced business environment, mastering AI is essential for professionals aiming for long-term success, as it reshapes both consumer experiences and business operations. Evolving customer perceptions of value make adapting to these shifts even more important.

AI refers to the simulation of human intelligence in computers and machines, programmed to imitate human cognitive functions such as learning, problem-solving, reasoning, and decision-making.

This course is part one of a two-part look at Creating Customer Value Using AI.

In this course, you’ll learn how AI and digital technology is permeating our everyday life through virtual assistants, recommendation systems, self-driving vehicles, medical diagnostics, and facial recognition. You’ll explore how they are changing customers’ perceptions of value today.

You’ll also gain an understanding of what IoT – the Internet of Things – and big data are, five qualities of big data, as well as ways to derive value from data.

Leveraging AI can propel your business to new heights of efficiency and insight.

Join us, and learn how to turn data into your most valuable asset today!

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