Speech AI is changing our historic assumptions about how humans and machines interact.
In this interview, Noriyuki Kojima, CEO & Co-Founder of Kotoba, explains why language technology is moving beyond simple text processing to enable natural, reliable voice communication. He shares some key breakthroughs driving this change, where organizations should start when implementing voice AI, and why designing adaptable systems across diverse markets is critical.
He also examines how organizations can practically address bias and ensure system accuracy, and what we must get right to handle the real-world consequences of communication errors.
This interview is essential for anyone looking to understand the future of voice AI, integrate language models into their operations, and prepare for the next generation of human-AI communication.
