No matter how much we may like to avoid them, conflicts in the workplace are bound to happen.
While often associated with unpleasant feelings between coworkers or a slowdown in productivity, conflicts can also lead to surprisingly positive outcomes. The difference is all in how they’re managed.
In this online business course, we’ll explore a two-step process for effective conflict management. First, by analyzing the context around the conflict. Next, by choosing the right method to manage the conflict effectively.
By learning these fundamentals of conflict management, you’ll be able to achieve more positive outcomes in both business and daily life!