How do you handle conflicts at work?
Conflict can be a source of innovation. On the other hand, it could lead to hostile interactions at work.
Lecturer at GLOBIS University, Trond Varlid, reveals how people can more successfully overcome conflicts in the workplace.
Varlid breaks down the common causes of conflict and why managing it is important for aspiring professionals. He discusses the power of empathy and self-awareness as tools for emotional management. Further, he shares psychological factors which influence conflict and discusses an interesting model used for identifying people’s social needs.
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