What does it take to lead a multinational company operating in Japan? What are the cultural and operational challenges in these organizations? How can managers adapt their leadership and communication styles to break through cultural barriers?
Masao Torii is the country president of Novartis Pharma K.K. and at the time of this recording was its acting President. He shares how to utilize Japanese values to lead global companies, and earn trust from overseas head offices. With over 40 years as president in four such 4 Japanese affiliates, he explains how Japanese culture and values can be used to develop employees, as well as how the challenges faced by expat employees can be overcome.