Cultural competence is changing the way we work, lead, and connect in an increasingly diverse world. From everyday conversations to high-stakes collaboration, knowing how to navigate cultural differences is essential to building trust and driving results. But where do you start?
In this course, you’ll learn what cultural competence is, why it matters, and how it influences everything from communication styles to leadership decisions. Through the story of Elena, a manager adapting to a multicultural team, you’ll explore five key components: awareness, knowledge, skills, encounters, and humility.
You’ll see how culture shapes communication, behavior, and expectations, and how small misunderstandings can turn into big roadblocks or opportunities for growth. You’ll also take on common challenges like bias, stereotypes, and identity complexity, and gain strategies to respond with curiosity and care.
Join us, and learn how to build cultural competence that helps you lead with empathy and connect across differences!
