Fraud Blocker
Announcement bar drops down here to inform users of the latest news and sales!

How to Say the Hard Stuff

2 minutes (1 section)
Critical Thinking and Communication

Course Description

Some workplace conversations are hard to start, but avoiding them often creates more tension than the discussion itself. With the right approach, these moments can build trust and lead to better outcomes.

In this course, you’ll learn a simple five step approach to handling difficult conversations with clarity and respect. You’ll discover how to prepare with purpose, stay calm, communicate impact without blame, listen openly, and agree on practical next steps.

Join us to build the confidence and communication skills to say the hard stuff with greater ease.

Share this course:

Related Courses

Explore how everyday communication choices shape inclusion, access, and trust across teams and organizations.
4 videos
9 min
Learn how unconscious bias forms, shows up in the workplace, and what you can do to reduce its impact.
4 videos
9 min
Learn how to make meetings focused, purposeful, and worth everyone’s time, while avoiding the hidden costs of bad ones.
1 videos
2 min

Explore the power of empathetic listening and why it is essential for building trust and stronger relationships at work.

1 videos
2 min
See how SCAMPER’s seven prompts can be used as a creative thinking and idea generation tool.
4 videos
7 min

Start your free trial

Sign up to watch the rest of this course for free - no strings attached!
Continue with a subscription of USD 16.67 / month* after free trial ends
*USD 99.99 billed every 6 months