Problem-solving is one of the most essential everyday skills in business. But how do you know if you’re solving the right problem in the first place?
Performing a root cause analysis will help you determine what’s really going on.
In this course, you’ll learn why root cause analysis is a critical tool for solving problems. You’ll also learn two useful ways to perform it: the 5 whys analysis, and the fishbone diagram. Finally, you’ll learn effective ways to use these tools together to solve complex business problems.
Oftentimes, what looks like simple problems on the surface can hide complex causes underneath, so join us, and learn how root cause analysis can help!
